A year ago when I asked, I was told I would need ID or proof of residence (Utility bills)
3 months ago, I was told open a bank, get an address, open a new account and let us know and we will transfer your balance and close the old one.
Now:
Nefi: Welcome to our live chat service. How may we help you?
Sean: Hey, with all the mess in the US, I plan to head up to Canada for a bit. Once I have an address and Canadian bank account, how do I update my neteller account?
Nefi: You can change the information online, or contact us to change it for you.
Sean: Ok. Sounds good.
Sean: Do you have any idea how much longer your services will be available in the US if you had to guess? Thanks!
Nefi: We continue to monitor the situation and will make any changes necessary when the law is intriduced.
Sean: Ok.Thanks a bunch. Have a good evening.
Key phrases being: Change your account online and WHEN the law is introduced.
Some will say this is only a rep, but it would be ridiculous to think the reps dont have a script for these questions at this point.
Sean
3 months ago, I was told open a bank, get an address, open a new account and let us know and we will transfer your balance and close the old one.
Now:
Nefi: Welcome to our live chat service. How may we help you?
Sean: Hey, with all the mess in the US, I plan to head up to Canada for a bit. Once I have an address and Canadian bank account, how do I update my neteller account?
Nefi: You can change the information online, or contact us to change it for you.
Sean: Ok. Sounds good.
Sean: Do you have any idea how much longer your services will be available in the US if you had to guess? Thanks!
Nefi: We continue to monitor the situation and will make any changes necessary when the law is intriduced.
Sean: Ok.Thanks a bunch. Have a good evening.
Key phrases being: Change your account online and WHEN the law is introduced.
Some will say this is only a rep, but it would be ridiculous to think the reps dont have a script for these questions at this point.
Sean